New 2025 Pleasure-Way Ontour 2.0

Called the Service Manager today to ask if they could install a Swaybar on our trailer at the last minute. I was going to do it myself but injured my wrist. She went out of her way to fit me in and saved our weekend camping trip to Algonquin Provincial Park. Thank you to the Service Manager and all her staff who helped.

Emergency fix, everyone was super helpful and got us back on the road to home super fast

Unfortunately, my husband and I decided we are not quite where we need to be in life to purchase our first trailer. We did fall in love with one at this business though. From the knowing the information, patience and constant questions my husband asked, Kyle was amazing and would highly recommend dealing with him. He’s pleasant, funny, amazing listening skills and gave us every option to finance. I can’t remember the accountants name but he was just as pleasant. This will be our first place we visit when we start the next chapter in our life. Many thanks to Kyle and hope to see you again soon enough.

Excellent service. We had purchased our RV elsewhere but when we required service we chose TIRV due to proximity. The service department was great; Alicia and Jason and team did a great job in keeping us up to date on timing and exceeded our expectations.

We had an amazing experience purchasing our trailer at 1000 Islands RV! From start to finish, the staff were incredibly kind, genuine, and helpful. They made the whole process smooth and stress-free without ever being pushy. Everyone we dealt with was knowledgeable and supportive, ensuring we felt confident and comfortable with our decision. I would highly recommend them to anyone looking for a trailer – truly outstanding service!

Amazing experience. Kyle was a great help and his knowledge of the trailers was impressive. All the staff were exceptional. We are more than happy with our purchase and wouldn't hesitate to recommend 1000 islands RV.

I can’t say enough good things about my experience. From the beginning with Kyle, then Lennea, Estelle, Mark, Jason and Betty. Everyone is so eager to please. I heartily recommend 1000 Islands RV!

My husband and I picked up our new 22 MLE today from 1000 Islands. It was the most incredible experience imaginable! We were so well taken care of, and that included our dog that we had to bring with us. We have a three hour drive each way, and then we were having a new hitch installed as well once the orientation was completed. Austin, our 12 year old, 65 pound Vizsla couldn’t stay home that long by himself. Estelle, the delivery coordinator, and Kyle, our salesperson loved having Austin in the showroom and made sure he had water. George, who did our orientation, was extremely knowledgeable and thorough. I highly recommend 1000 Islands RV for anyone in the market. Ask for Kyle to be your salesperson.

The staff at 1000 islands RV centre were very friendly and knowledgeable through the whole purchase process. We are very happy with our purchase and would highly recommend them anyone who is interested in the purchase of a camping trailer. A big thanks to the whole staff

Amazing, very helpful staff!! Great RV's The staff and management will go the extra mile to get you into the RV of your dreams. Very impressive dealership!! It's definitely highly recommended. You Will Be a "Happy Camper"

Just bought my first trailer from 1000islands RV center. They made my experience effortless everything from sales to service was top nottch

Excellent service! Repairs well done! Solved a long-standing problem from another dealership in a heartbeat. We'll go back for sure! Their store also stocks a ton of useful camping equipment. A visit is a must!

We purchased a used travel trailer on Thanksgiving weekend. We had initially contacted the dealership through their website requesting a text response and received an answer after hours the same evening. Not absolutely necessary but a nice surprise. We arranged a viewing with Kyle, and on arrival, every person we encountered was friendly and attentive. We loved the trailer and after a bit of negotiation I believe we received a fair price on our trade and agreement on a couple of items to take care of with the switch to the “new” trailer. We never felt pressured and the experience from viewing through to finalizing the deal was smooth and professional. The only reason for the 4 star vs 5 was the orientation to the purchased trailer on pickup. I want to be really clear that the person who did the orientation was extremely friendly and attentive to every question I had. The problem was that it became clear that the orientation was more geared to travel trailers in general and not to our specific trailer. There were three items in particular that he did not know but would have if this particular trailer had been gone over for orientation before I arrived. I’m guessing it may be because this was a trade they took in, a model they do not carry, and there are some particulars that do not match their in stock new trailers. I would only suggest that for orientation, whoever is tasked for this should be given time to fully understand where everything is on the particular trailer being picked up. In the end I got all the answers I needed and overall the experience was very positive, would recommend this dealership to anyone looking for an RV.

Kyle was amazing salesman definitly will be back because of him and his help and knowledge.

I recently purchased a class c motorhome and had nothing but a great, stress free experience once again as I purchased a travel trailer here a few years ago also. A big thanks to Roger, Estelle, Norm and Linnea, I will definitely recommend this location to family and friends👍

Incredible sales experience and delivery experience. We were more than please with the straight forward fair dealings. We don’t like games and they respected that.

Our experience was phenomenal. The staff were super friendly and efficient!! They couldn't do enough for us. Great problem solvers!! I would highly recommend these guys. We couldn't have asked for better!!

Good service they took good care of us polite

If you are looking for a knowledgeable and helpful sales person to truly listen to your needs and wants and to work in your best interest - I highly recommend you contact Kyle Austin at 1000 Islands RV. Kyle has been super helpful in my journey to acquire my perfect travel trailer and very mindful of my particular constraints. No pressure sales - just good straight up and honest advice and opinions. It is so rare to find these types of individuals in a sales position. Kyle will be absolutely #1 on my speed dial list if and when I'm looking for a new rig in the future. Kyle is also a former RV technician, and speaks with great knowledge on equipment, options, issues, and non-issues.

We would like to say thank you to Kyle, a salesperson we met at the RV Show in August. He was honest, accommodating, quick to help, had great suggestions, and encouraged us to contact him at any time afterwards for any further questions we had - which we did often! He’s the only salesperson we will recommend to friends and family if they are in the market for a trailer. We wish him all the best always!

Update- Service is not good. Once you buy, they don't return calls and keep putting you off on a warranty item. I need a new refrigerator door and it has been 7 weeks and still no new door. I have had to call over and over . There is no follow up unless you constantly call and bug them to get this done. I was very patience but now patience is done. This is a great place to buy an RV. They were so easy to work with and followed through on all details. I would recommend them for buying an RV.

I was In Kingston Ontario with my travel trailer in tow when I blew my rim and tire!!! I called a lot of garages and RV centre's they all blew me off within two minutes of the phone call... The only one person who went above and beyond was Fiona at 1000 Islands Rv Centre... She reached out to all her contacts to try and source me a tire and rim unfortunately under my extreme time restraints she couldn't have one delivered in time...Thanks again Fiona!! Excellent efforts I greatly appreciated it...

We recently purchased a used class C motorhome from 1000 Island RV. Right after taking possession, we noticed a transmission leak and followed up with the service manager. She was great to deal with and got the issue resolved.

All the staff were friendly, helpful and welcoming. It was a positive experience trading in, and buying our next travel trailer. Special thanks to Brett, Linnea, Estelle and Norm for treating us so well.

Anybody thinking of buying an RV in Eastern Ontario should consider 1000 Islands RV Centre in Gananoque. Our purchase experience happened on a Sunday which was unusual in itself. We’re not in the habit of giving glowing reviews as they need to be earned with a concerted, outsized effort. We’re happy to say 1000 Islands RV came through in spades. From sales through service their efforts were above average. A heartfelt thanks to Brett, Trevor, Alicia, Jason, Estelle and Norm. A good team doing good jobs.

Friendly, helpful staff really made our day. Thank you all so much 🚍☀️

I need to take this opportunity to say just how thankful I am for the staff at 1000 islands. We have had a few different issues with our fifth wheel (which would make most people frustrated) however, the service department team has been beyond helpful and sympathetic towards our situation. Thank you so much to Thad, Melissa, and Alicia for everything you have helped us with over the last couple months. Everything from helping troubleshoot over the phone, dealing with grand design warranty for us, and such great hospitality and customer service when we arrive at the dealership. All the staff members are so happy, friendly, and polite. Thank you so much 1000 island team! My family truly appreciates your dedication to quality customer service!

I purchased a higher end, 4 year old trailer through them spring 2024. My purchasing experience was very easy, they got me financing quickly. I do not own a truck, and they offered delivery and were able to set up a delivery time that worked for me. After receiving it, I had a problem with the electric fireplace, the power button was very difficult to get to work. After a few tech support chats they replaced the fireplace free of charge and even offered to send there tech out to install. i’m already thinking of contacting them siring 2025 to trade this unit in for a bigger one as this will be our full time home. Thanks to everyone who worked with me.

Great experience. Purchased from out of province and all the employees were very accommodating with our timeline. Thank you so much.

Great experience. Purchased from out of province and all the employees were very accommodating with our timeline. Thank you so much.

Wonderful customer service. In and out quickly and well done.

Excellent experience. Great staff. Everyone was friendly and helpful.

Friendly helpful staff . Always looking after every detail required . Orientation was informative and well done . Felt comfortable to any questions we had . Service department looked after all our requests and were so helpful . Overall our experience was amazing . Would recommend buying from 1000 Island RV

My husband and I were looking for a trailer. Kyle at 1000 Islands RV centre was fantastic to deal with. He was polite, friendly, professional and quick with answers. We would definitely work with him again! Thanks

The whole gang at the Centre were wonderful. Scott did an excellent job showing us the working of our unit. The detainees cleaned it up beautifully. Estelle Jason Clara and Komi did a fabulous job.

Wonderful People, excellent service, reasonable prices.

My wife and I are repeat customers to 1000 island rv and after our last recent trade I had to mention a few individuals who made the whole process one of the best. First to Roger the salesman. He helped us with our first deal 4 years ago and stepped up again in our most recent purchase. Thanks Roger! And to Jason in service who was instrumental in getting the trailer ready for delivery and sorting out the issues with the 5th wheel hitch and finally to Kevin who did our orientation. We learned so much about our new trailer and had a great time talking with him. Even though the hiccup with the hitch prevented us from actually taking our trailer home that very day, we were and still are confident that the matter will be resolved with the same level of service we have seen up til now. Finally... to all the support staff who assisted us from reception to service personnel....a warm and hearty thanks! Andrew & Marg

Very friendly and helpful staff.

We went in a couple of weeks ago to trade in our very, very large trailer for a newer, smaller trailer, and I just couldn't say enough good things about everyone here. Our trade-in became rather complicated due to difficulty in actually getting the trailer available for them to pick up and then when more damage to the old trailer was found than we were aware of but everyone was so kind and fair and made everything so easy to get the trade in done and us set up with our new trailer. Clara was absolutely fantastic. She's just so very friendly and incredibly knowledgeable and everyone else we spoke with was as well, from Lennea who assisted us with payment information, Jason in the service department and the extremely knowledgeable gentleman who showed us all the logistics of the new trailer. Both myself and my husband were extremely pleased with our whole experience there, and I would absolutely recommend this location to anyone looking for a new/used trailer or any kind of trailer service.

Efficient and friendly staff for our whole experience. Would definitely recommend.

They were very accommodating during our purchase, our salesman Brett met us after hours and allowed us the time to make our purchase. Very kind and friendly staff. Thank you all for a great experience.

Great place to do business, very courteous, friendly and professional

Great people to deal with

Excellent, fast and friendly service received by Thad and parts folks.

Fantastic friendly service!!!

We purchased a 31’ Transcend grand design Xplor travel trailer a couple of weeks ago and from the moment we arrived we received amazing service from everyone we were in contact with. Our sales person Chantalle Lappan was extremely friendly and knowledgeable. She always had a smile on her face. We would recommend her 100%. Actually all of the staff were friendly and full of smiles. We would recommend anyone looking to purchase a trailer absolutely check them out. Thank you for an easy, smooth and friendly experience.

Bought our second trailer from 1000 islands and the people and service just keep getting better. Chantelle Lappan made everything go so easy and worked hard for us to get everything we needed. I highly recommend her and the staff here for stress free dealing. Thank you so much Chantelle and staff for everything you all did to make this a joy.

Loved our experience here! Helpful, friendly and fast. Would definitely purchase from here again. Thank you so much! Andre, Maeve and I are excited to get on the road with the new rig!

Excellent selection of home away from homes. Chantelle is an amazing RV representative.

Chantelle was knowledgeable and helpful!

We were in today coming from Ottawa to get our TaB 400 camper ready for summer! Congrats on a great service and for helping us out with finishing up before leaving. Service and staff presence /caring was great! Special thanks Jason and Greg, to those who worked on our camper, to Scott last but not least to Tara for doing a great job managing the service department! Bravo 👏

Thanks Chantelle!!

Thanks Chantelle for going above and beyond! Exceptional service, would definitely recommend.

Great customer service from Chantelle! I felt very overwhelmed looking for my first camper, but she was super knowledgeable and talked me through all the options. Highly recommended!

The best selection and great customer service. Chantelle was super helpful and knowledgeable! Thanks Chantelle :).

Great experience shopping with Chantelle, she was knowledgeable and friendly!

Wonderful customer service from Chantelle! Very intelligent with a friendly smile, answered every question I had! Highly recommend going to her for any RV needs!! :)

My experience at 1000 Islands RV Centre has been 100% positive. This was my first time purchasing an RV and Chantelle provided 10/10 customer service. She was enthusiastic, patient and knowledgable. She went the extra mile by even sharing her personal interest in travelling across Canada which was my reasoning for making this purchase.

Went into 1000 islands debating on upgrading, was met by a lovely lady named Chantelle, she answered all our questions regarding the models we wished to view and was extremely knowledgeable. I was also surprised at the selection they had. All in all, great place with excellent staff.

it was good. service thanks chantelle

I highly recommend 1000 Islands RV Centre. We have been working with Chantelle and I have been continuously impressed by how knowledgeable and helpful she is! I was nervous to start this process, but she has made everything so easy and even fun!

I walked into the RV centre last Friday asking for some thoughts on an issue I was having with my fifth wheel. The tech was able to give me advice and even show me on a model exactly what I needed to look for! I left feeling much more relaxed! Amazing place with amazing staff !

Chantelle Lappan is a young and friendly salesperson who uses modern high tech videos to get her message out. These quick view videos are great at letting us know what's available and encourage us to visit. Keep up the great job!

I had a great experience with Chantelle, very knowledgeable and patient with me. Thanks again for all the help!

Best selection of RV's in this area. Chantelle was wonderful in showing us around. This was a great experience

Highly recommend Chantelle, her customer service and professionalism is second to none!

Chantelle Lappan was amazing to deal with,everything as promised which made for great experience I will be back

Amazing customer service! If you are in the market for an RV, I highly recommend 1000 Islands RV. Our sales associate, Chantelle, helped us with any questions we had, and made the process very enjoyable. When we're ready to make a purchase we will be going straight to her!

Thankyou Chantelle Lappan for your wonderful help…it has been a pleasure to deal with you . I will certainly reach out to you again in the future Kathy C

If you're going here ask for Chantelle! She will treat you properly and give the best experience possible!

Chantelle is an absolute pleasure to speak with if you are looking for a new or used trailer!

Chantelle sold us our new trailer and made it a really great experience. Without her social media videos we would not being going camping this summer! I would definitely buy again from Chantelle at 1000 Island RV Centre.

My experience with Chantelle was very professional and exciting. My boyfriend and I have been on the hunt for a new RV for our growing family and she made this process super smooth, she was very personable and helpful with deciding on which product would be best for our lifestyle and needs. Thanks Chantelle 🙏🏽

Just bought an RV. The service was top notch! Go see Chantelle! Very helpful.

Chantelle was amazing!

Amazing service from Chantelle!!!

Chantelle was very helpful and had all the answers to our questions!

Chantelle was a great help!

Chantelle was lovely to work with! We’re so ready for summer now!!

Thank you Chantelle for the wonderful service. Love our new trailer! Everyone we dealt with throughout the process from sales to service was awesome!

We have been interested in purchasing a new mobile home for a while now but really didn’t know where to start. A friend referred us to 1000 islands RV. Chantelle was our sales associate, she was lovely and answered all of our questions and concerns. Although we aren’t quite ready to purchase we are feeling much more confident in what will meet our needs when the time arrives to buy.

Jason was great and I am excited to receive my trailer

I am very happy with my purchase, and all staff were very professional, pleasant, and very knowledgable about what they were selling. The staff took time to explain everything and answered all my questions that I had. I would recommend thousand island RV centre to anyone who is interested in either buying a new trailer or trading in their used trailer. Extra thanks to Roger my salesman, to Estelle and to the service technician who walked me through the travel trailer I purchased; (sorry I forgot his name). I will definitely be back, thanks again for everything! Wendy Drew

Chantelle is amazing, I would highly recommend her. Friendly, honest and reliable.

I recently purchased a transend travel trailer and I'm obsessed! It was honestly one of the best sales experiences I've ever had! I had the pleasure of meeting Chantel one of the sales representatives and she answered everyone of my questions without hesitation and made me feel very comfortable with my new purchase. She even gave me a mug that said "this is how we roll" lol so cute! and she even took the time to write a hand written thank you note. I'll definitely be coming back to 1000's islands rv center to purchase my rv next summer! Thank you Chantel, amazing customer service really makes all the difference!

Chantelle customer service is absolutely top notch. Not only is she professional, she is also very knowledgeable. She made me feel very comfortable with speaking about making the leap to buying a RV. Highly recommend speaking and dealing with her directly!

Purchased a new trailer, from buying to pickup a great experience, all staff were very knowledgeable and they never made it feel like you are being pressured to purchase anything. When you leave with your trailer, you have the knowledge of how everything functions after their orientation. Just wanted to say how well the staff treated us. Nothing short of a great experience.

We are just starting to look at RV’s and we decided to stop by 1000 Islands RV Centre last weekend. Chantelle took the time to really listen to our wants and needs and even though she knew we weren’t ready to purchase she still took the time to show us many units on the lot and answered all of our questions. We didn’t feel pressured or rushed. EXCELLENT service, we certainly won’t be shopping anywhere else when the time comes.

love our new grand design imagine. Our sales rep Chantelle was friendly and knowledgeable and the service department team was great to deal with! Thank you 1000 islands RV!

Chantelle is a great sales person had the answer to all my questions.

Chantel was an amazing person to get help from, highly recommend her.

Had a look around and loved a few options, but the best part was the salesperson who helped us, Chantelle was her name. She was super helpful, answering all our questions. She said she was a new associate, but she was obviously super knowledgeable. Highly recommend! Go see Chantelle, and get a new RV! We will definitely be back :)

Great Customer service from Chantelle. Highly Recommended!

Just purchased a new travel trailer. The overall experience was fantastic! Everyone there were great! I will be going back to them for any of my trailer's needs!!!!

Great purchase and delivery experience. I live in New Brunswick and had some logistical items to coordinate. 1000islands was very flexible and accommodating.

Great service and very friendly People. Recommend 1000 Islands RV to anyone looking for a travel trailer or RV.

Personal, friendly service. Conveniently located.

Nice people, friendly and willing to deal

We are new to RVs and went through the process at 1000 Islands RV Centre. Right from the get go the staff were awesome to deal with. Roger in sales looked after us with no feelings we were being pushed into anything. On our second visit we had narrowed down what we were looking for and discussed pros and cons with Roger before settling on a last years model. We really feel we got a great deal and have come away very happy. The process didn't stop there. Paperwork was handled smoothly and efficiently. I apologies to the ladies I am forgetting re: the paperwork as it was so quick and seamless. Service stepped in and on completion of the sales transaction Hunter gave us the time needed to go over the unit and explaining things to us as newbies. There is no pressure on us taking the RV as we need prepare our property. The actually transportation to us they are going to help facilitate and Jason has been easy to deal with on this. With the coupon and discount at the store Scott was great to deal with from a supplies perspective and here very much again there was no pressure on what to get and lots of helpful advice. Estelle has been lovely to deal with as she makes sure we are well looked after. One comes a way feeling that you are not a sale but a good customer and this is very much appreciated. One last apology for not knowing the name of the receptionist who always has a great smile.